POLICIES

Privacy Policy

Effective Date: APRIL 2026

Conchiglia (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us.

Information We Collect

We may collect the following types of information:

Personal information (such as name, email address, phone number) when you contact us, make a reservation, or sign up for updates
Payment information (processed securely through third-party providers)
Usage data (such as IP address, browser type, and pages visited)

How We Use Your Information

We use your information to:

Respond to inquiries and provide customer service
Process reservations or transactions
Improve our website and guest experience
Send updates or promotions (only if you opt in)

Sharing Your Information

We do not sell your personal information. We may share information with trusted third-party services that help us operate our website, process payments, or manage reservations.

Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.

Data Security
We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.

Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.

If you have questions about this policy, please contact us directly.

Terms & Conditions

Effective Date: APRIL 2026

Welcome to Conchiglia. By accessing our website or visiting our restaurant, you agree to the following terms:

Use of Website

You agree to use this website for lawful purposes only. You may not use it in any way that could damage or impair our services.

Reservations & Payments

Reservations may be subject to availability
We reserve the right to modify or cancel reservations when necessary
Prices and menu items are subject to change without notice

Intellectual Property
All content on this website—including text, images, branding, and design—is the property of Conchiglia and may not be copied or used without permission.

Limitation of Liability
We are not liable for any damages resulting from your use of our website or services, including inaccuracies or interruptions.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of those changes.

Accessibility Statement

Effective Date: APRIL 2026

Conchiglia is committed to ensuring that our website and restaurant are accessible to all guests, including those with disabilities.

Website Accessibility

We strive to follow best practices for web accessibility and aim to make our website usable for people of all abilities. This includes:

Clear navigation and readable text
Compatibility with screen readers and assistive technologies
Ongoing improvements to enhance accessibility

Restaurant Accessibility
We aim to provide an inclusive and welcoming dining experience for all guests. If you have specific accessibility needs, we encourage you to contact us in advance so we can best accommodate you.

Feedback
We welcome your feedback on accessibility. If you experience any difficulty accessing our website or services, please contact us: 816 Duval St, Key West, FL | (305) 741-7007

We are committed to addressing accessibility concerns promptly.